Terms of Service
Last updated: January 28, 2025
1. Acceptance of Terms
By accessing or using CallaVox services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. Description of Service
CallaVox provides AI-powered receptionist services for hotels and hospitality businesses. Our service includes:
- Automated call handling and routing
- Reservation management assistance
- 24/7 customer service capabilities
- Integration with hotel management systems
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Acceptable Use
You agree not to use our services for:
- Illegal or unauthorized purposes
- Violating any applicable laws or regulations
- Transmitting harmful or malicious content
- Interfering with the service's operation
5. Payment Terms
Subscription fees are billed in advance and are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.
6. Service Availability
While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability and are not liable for temporary service disruptions.
7. Intellectual Property
All content and technology provided by CallaVox remains our intellectual property. You are granted a limited license to use our services.
8. Limitation of Liability
CallaVox shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
9. Termination
Either party may terminate the service agreement with appropriate notice. Upon termination, your access to the service will cease.
10. Contact Information
For questions about these terms, contact us at:
- Email: legal@callavox.com
- Phone: +33760880875